- MOHELA faces accusations it mismanaged federal student loan forgiveness program • Missouri Independent Missouri Independent
- Student loan company accused of ‘scheme’ to avoid calls USA TODAY
- 3 top Democratic lawmakers are calling for an investigation into a major student-loan company, accusing it of ‘loan forgiveness mismanagement’ for millions of borrowers Yahoo! Voices
- Student-loan servicer blocking borrowers seeking debt forgiveness, report claims MarketWatch
- Report Finds ‘Call Deflection’ Loan Servicing Scheme Diverse: Issues in Higher Education